A couple of days ago, I wrote about receiving an email from Citi Bike stating that the bike I docked was still in the wild four hours later and that I was incurring charges for continued usage.
Last year, Citi Bike introduced a new valet service to maintain balance throughout the bike sharing system.
This morning, an email from the new CEO of Citi Bike Jay Walder, landed in my inbox. The email announced their plans on improving the Citi Bike service in 2015.
Every so often when I log into my CitiBike account to check out my usage. Last month I came across a “Trip Completed” in my history.