You’re here at this article because you recently received a cryptic email from Xfinity (previously known as Comcast Infinity) with a subject line titled “Important information about Xfinity 2023 pricing.” If you’re like me you immediately interpreted that into “We’re raising your prices so we want to let you know you have no choice.”
The raising of the prices is only half the issue. The other half is that there’s no transparency. When I opened up the email and scanned the body content for a table showing me the percentage or how much the increase was going to be, I couldn’t find anything.
This forced me to mark the email unread and come back to it so I could actually read the entire email which maaaaaaybe provided a PDF with some useful information but you would have to sign into your Xfinity account to download it… or you can read this USELESS pricing FAQ
Since I read the email, you hopefully won’t have to suffer through the weird bragging (“the ultimate, most reliable internet experience”) and attempts to sandwich the price-gouging with talks of how they’ve improved their offerings (“we’ve recently increased speeds on most of our internet packages”).
Here’s the three sentences that says they’re going to raise their already-expensive prices for Internet and TV.
As we strive to bring you the best services possible, we must also periodically review our prices and update them in response to the rising costs of programming and increases in other expenses impacting our services. These updates will go into effect December 18, 2022, and will appear in your January bill. To see the details of these changes, please see the section titled “Upcoming price changes to your Xfinity services” within your current bill.
Oh great. Thanks for basically telling us you’re going to increase our prices without actually giving us the numbers.
The Xfinity Price Increase for 2023
So I had to search for the actual details that Comcast Xfinity refused to give out. And of course Reddit was there for us. We found this screenshot of the Xfinity price increases for 2023 – we don’t know if it’s real or not, but at least it’s something we can talk about.
If we can take this image as the true price increase, it looks like Xfinity is raising the price across the board. Not only will their TV monthly pricing increase by $3-6.50, but their fees will go up to. Same goes with their Xfinity Internet offering; each plan going up $3. And if you rent equipment like a TV box or remote? You’re getting hit there, too.
Just so you know, Comcast isn’t struggling mom and pop store. The corporation recently reported that their revenue increased 5.6% to $90.9 billion for the first nine months of 2022. Not to mention they’re pretty much is a monopoly in many of their service areas. Between Comcast and Charter Communications, they accounted for 95% of new user signups to their service — and that’s not because their customers love them.
Anyways Comcast Infinity Xfinity whatever they call themselves, they all suck. Will suck. Always suck.