As best you’ve can, you’ve determined your TVPad device is working just fine; there’s just a blank, black screen. If you can get to the screen and select an app, it never conects.
Has your TVPad not been receiving a signal? The good news is that it’s probably not your fault. Thousands of TVPad users are being blocked and receiving no signal even though the device is on and their internet connection is good.
This problem doesn’t show up as often with bigger TVPad problems out there, but if you run across the “TVpad user does not exist” error message, here’s how to fix it.
As we mentioned in a previous post, TVPad users are experiencing problems due to the the company being sued and shut down by a lawsuit brought by TVB, The Dish Network and CCTV, among others.
