Verizon: How to stop “data network connections are not available” notifications
November 20, 2014 - Tech
[UPDATE: It’s been five days and the notification no longer shows up after removing Visual Voicemail]
If you’re on the Verizon network, you might have you received the following in your notification tray:
“Data service N/A: Data network connections are not available. Once your network connection is restored, visual voicemail will synchronize your voice mails”
I started getting this message when I got my new LG G3 a few weeks ago. It seemed every time I turned off my mobile data (at home and in cafes), the message would show up periodically. I would swipe them off the screen only for them to show up again later.
And these notifications were doubly annoying because they not only display the voice mail icon in your notification tray so that it looks like you have a voice mail, but it’s also one of those notifications that won’t go away no matter how many times you close it.
Add to that it doesn’t really tell you how to stop them from reappearing.
After a couple weeks of dealing with this informational message popping up 2-3 times a day, I decided to search for a way to stop this message from showing up permanently.
How to Stop “Data network connections are not available” Notification
The problem for me was that Visual Voicemail was active. When I brought home my G3, I started a 30-free trial so I could save my old voicemails.
From there, the “data network connections” notices started popping up. I casually looked for Data Network Connection settings, but couldn’t find anything.
I knew it was voice mail related, so I did some searching. I came across a solution that seems like it’s working. In order to stop receiving these annoying messages, you have to turn off Visual Voicemail in your Verizon Wiresless account.
- Log into into your Verizon Wireless account online
- Choose My Verizon
- Go to My Account
- Choose Change Features
- Select Phone (if you have multiple phones on the account)
- Scroll down to Voice Mail
- Add Basic Voice Mail
Since adding Basic Voice Mail (which removes Visual Voice Mail), I haven’t received the notification.